No matter where we go, we always want excellent, top-notch customer service – be it at a restaurant, a resort, or a retail shop. However we know that that is not always the case and while it may be a little off-putting, it’s not a deal-breaker (unless we experienced outstandingly awful service).
For customer service expectations from a company like a bail bond company that is dealing with a loved one’s freedom and legal issues though, we expect that top-notch customer service. After all, there is more at stake then a company’s own reputation – a client’s life. Customers ought to expect excellent service, and the company should always maintain that excellence with pride and integrity, but also with friendliness...